Returns and Exchanges

If you're unhappy with your purchase, we'll find a solution for you. You have the ability to be refunded on all of our products and, will be reimbursed to the original payment method. At Sinai, we do our best to make you feel comfortable, because we are privileged to be a part of your fitness journey!

How to Request a Refund

  1. Email us at

2. Please provide a brief explanation as to why you are requesting a refund. Make sure you have your order number included.

3. Specify whether you would like a refund of the original order amount or a new order shipped to you.

4. You'll get a notification regardless of whether the refund request was approved or not. Please allow 10 - 15 days for the refund amount to be processed on the original payment method.

For additional details, please click our refund policy below.